Business Services Feedback

We would like to receive constructive feedback to better serve you.

Business Services Feedback
1. Which business unit are you reporting on?
HR	Finance	Marketing	General Office	IT
2. Name of Employee (optional):

3. Which business unit are you from?
Food/Bev Services	Childcare	Admin	Cleaning	UniShop/Post Office
4. Your Name (optional):

5. Overall, how do you rate the current services provided?
Excellent	Good	Average	Below Average	Poor

Please rate our staff skills in the following areas:
6. Understanding your requirements
Excellent	Good	Average	Below Average	Poor


7. Responding to your requests
Excellent	Good	Average	Below Average	Poor


8. Keeping you informed
Excellent	Good	Average	Below Average	Poor

Please rate our service in the following areas:
9. Quality of work
Excellent	Good	Average	Below Average	Poor


10. Timeliness
Excellent	Good	Average	Below Average	Poor

11. Did you get the information you were looking for? If not, what were you looking for?
12. Please make any suggestions that would help improve services
13. In instances where the services could be improved, what do you believe was the cause of the less than satisfactory service?
14. Any additional comments
15. Do you wish to be contacted about the matter?			Yes	No
15. Do you wish to be contacted about the matter?